For over 25 years, Commerce Online has partnered with Singapore's government organisations to deliver enterprise digital solutions — from intelligent intranets and records management to end-to-end digital services that drive operational excellence.
Explore Our Solutions
We design and deliver digital platforms that help public sector organisations work more efficiently, manage information securely, and serve citizens effectively.
We build modern digital workplaces for large government organisations, empowering employees with the tools they need to collaborate, share knowledge, and drive productivity across departments.
Our registry and records management solutions enable organisations to maintain comprehensive oversight of digital and physical records, supporting compliance with ISO 15489 standards and digital preservation strategies.
Going beyond traditional websites, we help organisations build robust digital services and applications that streamline operations and enhance public engagement.
Founded in 1998, Commerce Online specialises in translating complex business requirements into versatile digital systems — while retaining simplicity of design. Our philosophy is straightforward: embrace complexity, engineer versatility, and deliver simplicity.
Serving primarily public sector customers in Singapore, we bring deep domain expertise and a proven understanding of the unique requirements, compliance standards, and infrastructure landscape of government organisations.
Our innovative approach to leveraging existing infrastructure consistently delivers lower total cost of ownership for our clients, while our delivery processes align with the project QA standards and audit controls required in the public sector.
From our origins in document management to our current capabilities spanning the full digital transformation lifecycle, we have continuously evolved to meet the changing needs of large, complex organisations.
With decades of experience serving Singapore's public sector, we have developed specialised expertise across a comprehensive range of enterprise digital capabilities.
Enterprise-grade document lifecycle and records management solutions
Capture, organise, and disseminate institutional knowledge effectively
Comprehensive tracking of digital and physical records with full audit trails
Systematic email filing, retention, and compliance management
Multimedia content platforms including video streaming and digital asset management
Streamline business processes with intelligent workflow solutions
Powerful search capabilities across organisational content repositories
Governance frameworks aligned with ISO standards and sector requirements
We offer a comprehensive suite of services that covers every stage of the digital solution lifecycle, ensuring seamless delivery and long-term value for your organisation.
We manage the complete implementation lifecycle, from initial requirements through to post-deployment support, ensuring every solution meets the exacting standards of public sector organisations.
Our experienced consultants bring deep domain knowledge to help organisations define their digital strategy and optimise their technology investments.
When your requirements call for tailored solutions, Commerce Online provides a dedicated project team with the full range of expertise needed to deliver complex custom implementations.
Focused exclusively on Singapore's public sector, our clients range from government ministries to statutory boards and agencies. The majority of our deployments serve organisations with 1,000 or more users, requiring robust and highly available enterprise systems.
Ready to transform your organisation's digital capabilities? We would welcome the opportunity to discuss how Commerce Online can support your next initiative.
Whether you're exploring options for a new initiative or looking to modernise existing systems, we're here to help.
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